My first time, IMPRESSED! QUICK OR SUPER FAST SERVICE. Food? Fenomenally good! Family loved it. What else can I say? Keep it up!
Definitely needs new management because clearly the current one does not know how to run an effective business. I called to place an order and the phone rang 27 times. I finally hung up. I came to the location and waited at the counter while no one turned around or even acknowledged that I was there. They are highly understaffed and the staff they do have is not friendly and has no sense of urgency. It is an absolute disappointment that anyone can run a business like this and still have a job. Love the food, but the whole place needs an overhaul.
The waitress, Tonya, at this location created a terrible atmosphere for both myself and the rest of my party. We came in at 9:55PM and she immediately starts saying, "you have to hurry up and order, we close in an hour." We we're already looking at the menu and about 2-3 minutes later, she returns and said, "you guys have to hurry, we're closing soon" absolutely terrible. Never, in my wildest dreams, would I go up to customers at my job and say, "hello sir, can you please hurry up and get what you need? We're closing soon" completely unprofessional and shows their work ethic at its finest. We went to complain and she steps in and interrupts us to plead her case by saying, "I'm the best!" Seriously? Learn some professionalism and work on your attitude. You have a lot to learn and that's saying a lot coming from a 23 year old man such as myself. Would not recommend this business to anyone. At least not this location.
good but kinda empty our waitress came every five minutes and was like ya need anything and would watch us it was kinda creppy but other than that the food was pretty good but the bathrooms were horrible the door was hard to open and the toilet didnt flush their was no soap and the water was cold even on hot.
Pizza came quickly and was hot, however there was a line of uncooked dough in both pizzas we ordered. It was pretty gross to try to eat. Manager was helpful and applied a credit to my account. Hopefully next time is better
Pizza Hut is a US Meal Delivery based in Universal City, Texas. Pizza Hut is located at 1530 Pat Booker Rd, Universal City, TX 78148, USA.
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